New Trash Service Account Information & Application
On May 20, 2009 Kent City Council voted to introduce a new citywide trash service in Kent under contract with locally owned and operated R&R Sanitation Incorporated. (For all the background details click here).
The new trash service is scheduled to be available to Kent residents beginning August 1, 2009. Since residents may have pre-paid contracts with their existing trash haulers, arrangements have been made with R&R to allow Kent residents time to finish out their current contracts and notify their hauler before making the switch to R&R Sanitation.
Most trash contract billing cycles are every 3 months so before you pay for another quarter with your current hauler, make the switch and save anywhere from 10% to 40% on your next bill.
Kent residents can begin the new service as early as August 1, 2009 but you have until March 1, 2010 to close out your existing contract and start service with R&R.
Just like recycling, participation in the new trash service is mandatory. Making it mandatory was the only way to guarantee enough customers to get the discounted rates from R&R.
If you own a residential property – defined as owner occupied or rental single family dwellings, duplex, triplex or boarding houses in Kent – you must sign up for the new service. The service does not include commercial, industrial or large residential properties like apartment complexes.
If your residence shares a dumpster with adjacent properties please contact the City Service Department (330 678-8105) to discuss your participation in the new service.

You may change your service level at any time prior to the next billing cycle by contacting R&R Sanitation. Anyone that fails to sign up will automatically be billed for the 60 Gallon service starting in March 2010.
Window Air Conditioner* $ 50
Refrigerator* $ 75
Auto Parts (50 lbs. limit) $ 10
Shower/Tub $ 10
Sink $ 5
Construction debris (50 lbs) $ 10
Sofa $ 10
Chair (upholstered) $ 5
Chair (wood) No Charge
Bed Springs $ 5
Bathroom Tub $ 20
Dehumidifier* $ 50
Stove/Oven $ 10
Dishwasher $ 10
Swing Set (disassembled) $ 10
Dryer $ 10
Table $ 5
Freezer* $ 75
Television $ 10
Hot Water Tank $ 10
Tires on Rims (limit of 4) $ 10
Tires Rimless (up to 4) $ 10
Incinerator $ 10
Loose Debris (50 lbs.) $ 5
Toiler and Tank $ 5
Mattress $ 5
Washer $ 10
*includes cost to remove refrigerant
The City has been divided into 4 quadrants corresponding to the 4 collection days. Your trash and recyclables should be set out for collection the night before your collection day and all cans should be returned to your home the evening after they were emptied. Collections will be made between 8 am and 9 pm on your designated collection day.
Portage County has agreed to use the same schedule for recycling so you will have one day to remember.
Use the map below to find your new trash collection day.
R&R Sanitation will handle all trash service collection and billing questions, so if you need customer assistance call 330 628-9609. Trash billing will be performed on a quarterly basis and you will be billed for the next 3 months prior to the start of each quarter. All payments for trash services should be directed to R&R Sanitation.
For Buy the Bag service, residents may purchase the specially designated bags at the Kent Finance Office located at the corner of Summit Street and Depeyster Street, Monday thru Friday from 8 am to 5 pm. The bags are sold in lots of 10 at a price of $1.85 per bag.
Questions or concerns with your recycling service should be handled through the Portage County Solid Waste District at 330 678-8808.
If you are not satisfied with the service you are receiving from R&R please contact the City’s Service Department at (330) 678-8105.
In order to get your new trash service started each property owner must sign up for service and provide the following information to set up their new account. If you own multiple properties in Kent, please fill out a new service form for each property. If you have any questions please contact R&R Sanitation at 330 628-9609 or the City of Kent at (330) 678-8105.
(Click Here to print a hardcopy of the form if you don’t want to fill it out online)