For some time we’ve been anxiously awaiting news from the Finance Department that our accounting system will work with credit and debit cards — and that day finally arrived.
The City’s Finance Director sent word around last week that the Finance Department had successfully completed the first step in credit/debit card acceptance for the City of Kent. Effective Friday, March 23rd, the Finance Department will accept Visa, MasterCard, and Discover branded credit/debit cards for payment of City Utility Bills.
For right now, as we’re just getting started, customers will need to present their cards in person at the Utility Window of the Finance Department to make their payments. However, in the not too distant future we anticipate expansion of our acceptance capabilities to include payment of other City bills such as parking fines, refuge bags, etc., in addition to gradual expansion for acceptance by other City departments at other locations, and even on-line.
They say you can’t teach an old dog new tricks, but with enough persistence and upgrades in technology, you can adapt your system to meet the modern expectation of being able to pay City bills using credit cards.
Credit and debit cards would seem to be a simple module to add to the City’s computer network but I’ve learned to never be deceived into believing anything is simple. It took a lot of work to get us to this point and I’m grateful for the Finance staff that twisted, bent and tweaked the system to get us this new capability.
Since you never leave home without them, paying your City bills with credit or debit cards should make your life (and ours) much easier.