As a City that was proud to be an early adopter of blogging, we admittedly took a more wait and see approach to Twitter. I think part of our uncertainty was the way Twitter was used by celebrities and pop stars to tweet about the hours of their day — we really didn’t see a natural following for what the City Manager or City staff were eating for breakfast or watching on YouTube.
Plus, we don’t have a City IT or web manager, it’s just a few of us on the staff who are self taught and we have day jobs that keep us pretty busy without adding the responsibility of daily tweets — so from a practical perspective we weren’t sure who among us would have time to keep the Tweets timely and meaningful.
We kept our eye on Twitter and over time more and more cities began to use it pretty effectively to post short snipets of local facts, e.g., road closure, water line break, community meeting notice, etc., and we soon became a convert. We still had the issue of who on the staff can manage it, because if we were going to do it, we wanted to do it well.
One administrative staff person volunteered and after a couple of weeks of quietly going live, we’ve got the bugs worked out well enough to publicize this new information source for anyone that wants to have another way to keep tabs on what’s happening in their community.
So check us out at our City of Kent Twitter site: CityofKentOhio.