One of the City Councilmembers recently dropped me a note about a complaint he received from a resident regarding a particularly aggressive door to door solicitor who was operating under the company name “Direct Energy.”
It turns out that “Direct Energy” has not received a permit to perform any solicitation in Kent so if they come to your door, please call the City Manager’s office (330 676-7500) to let us know so that we can ask the Police to follow up.
We recently issued 12 solicitation permits for door to door sales for agents of the company “Just Energy” — but not “Direct Energy” — so it can be confusing.
All solicitors are required to register in our office, provide photo ID’s, and show proof of insurance. Residents can ask to see their validated City permit but we’ve seen some examples of creative bending of those rules so if in doubt residents are encouraged to call the non-Emergency police dispatch number at 330 673-7732 to verify the credibility of the permit before giving them their money or account information.
The energy business must be pretty competitive these days because we seem to be getting a lot of permit requests for agents in energy sales.